Mac UAE

Privacy Policy

Last updated: June 2026

1. Who we are

Mac UAE (“we”, “us”, “our”) operates macuae.com, an online store for Apple Mac computers based in Dubai, UAE. Our registered address is Concord Tower, Office 45, Dubai Media City, Dubai, UAE. Contact: info@macuae.com / WhatsApp +971 55 463 6100.

2. What data we collect

  • Order data: name, email, phone number, delivery address, and order details when you place an order.
  • Session data: an anonymous session ID stored in your browser (localStorage) to maintain your cart across visits. No login required.
  • Usage data: pages visited, time on site, referral source — collected via Google Analytics 4 (anonymised IP).
  • Communications: any messages you send us via WhatsApp, email, or the contact form.

3. How we use your data

  • To process and fulfil your order and send order confirmations.
  • To contact you about your order status or delivery.
  • To improve our website and product catalogue using aggregated analytics.
  • To respond to enquiries you initiate via WhatsApp or email.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis (UAE & GDPR)

We process your data on the basis of: (a) contract performance — to fulfil your order; (b) legitimate interests — to improve our service; and (c) consent — for optional marketing communications you opt into.

5. Third-party services

6. Data retention

Order data is retained for 7 years in compliance with UAE commercial law. Session cart data expires when you clear your browser storage. Analytics data is retained for 26 months per Google Analytics defaults.

7. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@macuae.com. We will respond within 30 days.

8. Cookies

We use one first-party cookie (session ID in localStorage — technically not a cookie but browser storage) and Google Analytics cookies. No advertising or tracking cookies are set. You can clear browser storage at any time via your browser settings.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of macuae.com after changes constitutes acceptance.

10. Contact

For privacy-related questions: info@macuae.com or WhatsApp +971 55 463 6100.